Learn the basics
in the VoIP Boot Camp
(requires understanding of IP networks)
Entry-level course in voice over IP implementations
Including:
- Set up a VoIP network
- Channels & Call Routing, Extensions & Dial
Plans
- SIP, RTP, IAX
- Termination, Origination & DID
Using:
- Linux
- Asterisk
- SIP Express Router
Improve your working knowledge
(requires understanding of VoIP networks)
Intermediate course in voice over IP implementations
Including:
- Latency & Jitter
- Call center operations & maintenance
- CRM/CMS integration
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